Shipping & Returns
Van Dijk Designs is shipped Canada wide with the exception of digital downloads are available worldwide.
Outside of Canada:
Please contact me directly through the contact page of this website. I would be more than happy to get a shipping quote for you. All duty, customs and exchange rate costs are the responsibility of the buyer.
Local Delivery or Pick Up:
Please contact me through my contact page of this website and we can make arrangements for local orders.
Flat rate shipping all across Canada - $20 expedited with tracking.
Small items are shipped lettermail - $5 regular letter without tracking.
I want you to be happy with your purchase. Many of my items are one-of-a-kind so replacing an item with the exact item you purchased may not be possible, however, I will do my best to find a replacement that you will be happy with. All returns must be shipped back to me (Canada Post with tracking) before replacements or refunds are issued. There is no refund on shipping.
Please contact me if you have any questions on your order.